Reliability you can understand.
The old website publishes inconsistent availability and support terms. This replacement will show one approved email service agreement, supported by the actual operation.
Availability and measurement
Before launch, approve the email availability target, how it is measured, the services covered, maintenance exclusions, reporting method and service-credit process. This preview does not claim a verified uptime record or display a live service-health indicator.
Support coverage
Confirm staffed support hours, channels, first-response targets and how critical incidents are escalated. Around-the-clock monitoring and around-the-clock staffed support are distinct commitments.
Mailbox backups and recovery
The approved service needs explicit backup frequency, retention, storage separation, restore procedure, expected recovery time and any fees. A software feature alone does not establish that a customer mailbox is recoverable.
Migration and communication
Before switching MX records, confirm domain ownership, provision the service, migrate agreed data and verify sending and receiving. A mailbox migration may not include contacts, calendars, archives or rules unless those items are included in the agreed scope.
1st Floor, Adam Moosa Building, Victoria, Mahé, Seychelles
info@seymails.com